Privacy Policy

Last updated: May 2026

Graphusion respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how your information is collected, used and protected when you visit this website or make a purchase.

Information We Collect

When you visit this website, place an order, contact us, or subscribe to our newsletter, we may collect personal information including:

• Your name

• Email address

• Billing and shipping address

• Phone number (where provided)

• Order details

• Any information you provide through contact forms or email correspondence

How We Use Your Information

Your information is used to:

• Process and fulfil your orders

• Arrange shipping and delivery

• Respond to your enquiries

• Provide customer support

• Send order confirmations, shipping updates and other service-related communications

• Send occasional marketing emails if you have chosen to subscribe. You can unsubscribe at any time using the link included in our emails.

Payments

Payments made through this website are processed securely by our payment provider. Graphusion does not store or have access to your full credit card details.

Website Hosting

This website is hosted by Squarespace. When you visit this website, Squarespace automatically collects certain information such as your browser type, device information, IP address and pages visited. This information helps operate, protect and improve the website.

For more information, please refer to Squarespace's Privacy Policy.

Cookies

This website uses cookies and similar technologies to improve your browsing experience, remember your preferences and understand how visitors use the website.

You can disable cookies through your browser settings, although some features of the website may not function correctly.

Third-Party Services

Graphusion may use trusted third-party providers to operate this website and provide services, including payment processing, shipping, email marketing and website analytics. These providers only receive the information necessary to perform their services and manage your information in accordance with their own privacy policies.

Data Security

Reasonable steps are taken to protect your personal information from unauthorised access, misuse, disclosure or loss. While every effort is made to safeguard your information, no method of electronic transmission or online storage can be guaranteed to be completely secure.

Data Retention

Personal information is retained only for as long as necessary to fulfil your order, comply with legal obligations, resolve disputes or maintain business records.

Your Rights

You may request access to the personal information held about you or request that it be corrected or deleted where permitted by law.

If you would like to make a request, please contact us using the details below.

International Visitors

If you are visiting this website from outside Australia, please be aware that your information may be processed and stored in Australia or in other countries where our service providers operate.

Contact

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us.